Meaning & Concept of Human Resource Management
Meaning &
Concept of Human Resource Management
Human Resource Management is the
process of recruitment, selection of employee, providing proper orientation and
induction, providing proper training and the developing skills, assessment of
employee (performance of appraisal), providing proper compensation and
benefits, motivating, maintaining proper relations with labour and with trade
unions, maintaining employee’s safety, welfare and health by complying with
labour laws of concern state or country.
Why name human resource management?
Human: refer
to the skilled workforce in the organisation.
Resource: refer
to limited availability or scarce.
Management: refer
to maximise or proper utilisation and make best use of limited and a scarce
resource.
Altogether, human resource
management is the process of proper and maximise utilisation of available
limited skilled workforce. The core purpose of the human resource management is
to make efficient use of existing human resource in the organisation. The Best
example at present situation is, construction industry has been facing
serious shortage of skilled workforce. It is expected to triple in the next
decade from the present 30 per cent, will negatively impact the overall
productivity of the sector, warn industry experts.
Every organisations' desire is to have skilled and competent people to make their organisation more effective than their competitors. Humans are very important assets for the organisation rather than land and buildings, without employees (humans) no activity in the organisation can be done. Machines are meant to produce more goods with good quality but they should get operated by the human only.
Every organisations' desire is to have skilled and competent people to make their organisation more effective than their competitors. Humans are very important assets for the organisation rather than land and buildings, without employees (humans) no activity in the organisation can be done. Machines are meant to produce more goods with good quality but they should get operated by the human only.
HRM is more elaborated by -Mr
N.R. Narayana Murthy, Chairman Emeritus, Infosys Ltd
>> "you must treat your employees with respect and dignity
because in the most automated factory in the world, you need the power of human
mind. That is what brings in innovation. If you want high quality minds to work
for you, then you must protect the respect and dignity. "
Definitions of HRM
Many
great scholars had defined human resource management in different ways and with
different words, but the core meaning of the human resource management deals
with how to manage people or employees in the organisation.
Edwin
Flippo defines- HRM as “planning, organizing, directing, controlling
of procurement, development, compensation, integration, maintenance and
separation of human resources to the end that individual, organizational and
social objectives are achieved.”
The National Institute of
Personal Management (NIPM) of India has defined human resources –
personal management as “that part of management which is concerned with people
at work and with their relationship within an enterprise. Its aim is to bring
together and develop into an effective organization of the men and women who
make up enterprise and having regard for the well – being of the individuals
and of working groups, to enable them to make their best contribution to its
success”.
According to Decenzo and Robbins, “HRM is concerned with the people dimension in management. Since every organization is made up of people, acquiring their services, developing their skills, motivating them to higher levels of performance and ensuring that they continue to maintain their commitment to the organization is essential to achieve organsational objectives. This is true, regardless of the type of organization – government, business, education, health or social action”.
According to Decenzo and Robbins, “HRM is concerned with the people dimension in management. Since every organization is made up of people, acquiring their services, developing their skills, motivating them to higher levels of performance and ensuring that they continue to maintain their commitment to the organization is essential to achieve organsational objectives. This is true, regardless of the type of organization – government, business, education, health or social action”.
OBJECTIVES OF
HRM
Societal
objective - To be socially responsible to the needs and challenges of
society while minimizing the negative impact of such demands upon the
organization. The failure of organizations to use their resources for society's
benefit may result in restrictions. For example, societies may pass laws that
limit human resource decisions.
Organizational
objective - To recognizes that HRM exists to contribute to organizational
effectiveness. HRM is not an end in itself; it is only a means to assist the
organization with its primary objectives. Simply stated, the department exists
to serve the rest of the organization.
Functional objective - To maintain the
department's contribution at a level appropriate to the organisation's needs.
Resources are wasted when HRM is more or less sophisticated than the
organisation demands. A department's level of service must be appropriate for
the organisation it serves.
Personal objective - To
assist employees in achieving their personal goals, at least insofar as these
goals enhance the individual's contribution to the organisation. Personal
objectives of employees must be met if workers are to be maintained, retained
and motivated. Otherwise, employee performance and satisfaction may decline,
and employees may leave the organisation.
Advantages/benefits/Significance/importance/need
of HRM
Human Resource Management becomes
significant for business organization due to the following reasons.
- Objective: - Human Resource Management helps a company to achieve its objective from time to time by creating a positive attitude among workers. Reducing wastage and making maximum use of resources etc.
- Facilitates professional growth: - Due to proper Human Resource policies employees are trained well and this makes them ready for future promotions. Their talent can be utilized not only in the company in which they are currently working but also in other companies which the employees may join in the future.
- Better relations between union and management: - Healthy Human Resource Management practices can help the organization to maintain co-ordinal relationship with the unions. Union members start realizing that the company is also interested in the workers and will not go against them therefore chances of going on strike are greatly reduced.
- Helps an individual to work in a team/group: - Effective Human Resource practices teach individuals team work and adjustment. The individuals are now very comfortable while working in team thus team work improves.
- Identifies
person for the future: - Since employees
are constantly trained, they are ready to meet the job requirements. The
company is also able to identify potential employees who can be promoted
in the future for the top level jobs. Thus one of the advantages of HRM is
preparing people for the future.
- Allocating the
jobs to the right person: - If proper recruitment and selection methods are followed, the company will
be able to select the right people for the right job. When this happens
the number of people leaving the job will reduce as the will be satisfied
with their job leading to decrease in labour
turnover.
Functions of
Human Resource Management
Human
Resource Management (HRM) is all about balancing the organization’s people and
processes to best achieve the goals and the strategies of the organization, as
well as the goals and the needs of employees. The main role an HR manager has
to fulfill is integrating business operations and strategies across a wide
array of culture, products, and ideas, while effectively delegating work among
human resource specialists and line management.
Apart from
being concerned with local issues of employees, HR must also consider
these five basic functions and
effects of workforce diversity, legal restriction, performance management,
training and professional development of the organization.
1.
Recruitment
A great deal
of attention and resources is required to attract, hire and retain an
experienced, committed and well-motivated workforce. This is perhaps one of the
most basic HR functions. There are several elements to this task such as
developing a job description, advertising the job postings, screening
applicants, conducting interviews, making offers and negotiating salaries and
benefits. Companies that value their people put a serious amount of
investment in recruiting and staffing services. As the right set of talented
employees can not only raise the companies profile but also help it achieve
profitability and keep it running effectively and successfully.
2.
Training and Development
The HR
department is responsible for providing on-the-job as well as refresher
training for all employees (newly hired and existing) alike. This is the second
most important function and lack of training opportunities only increases
frustration levels among employees. So, training systems must be streamlined
across all locations in order to make communication and sharing of resources a
convenient task. Measurement and monitoring is another vital aspect of training
in order to foster adoption of their new skills.
3.
Professional Development
Effective HR
departments allow and encourage the employees with opportunities for growth,leadership training and
education, which in turn contribute to the success of the company. Sponsoring
for career advancement seminars, training, corporate
social responsibilities and trade shows will make employees
feel important and cared for by the team and organization.
4.
Benefits and Compensation
A company is
more likely to be successful, if it adapts new ways of providing benefits to
employees. Some non-traditional benefits that can attract and retain new
skilled employees are:
- Flexible working hours or workdays,
- Extended vacation time,
- Paternity leave or childcare
- Medical/dental insurance,
- Corporate gym membership discounts
- Continuing education/skills development
- Award & recognition programs
5.
Ensuring Legal Compliance
Compliance
with labor, tax and employment laws is a vital part of safeguarding the
organization’s continued existence. HR has to be aware of all the mandate laws
and policies regarding employment practices, working conditions, tax
allowances, required working hours, overtime, break times, minimum wage, and discrimination
policies as noncompliance can affect productivity and ultimately, profitability
of the company.
Scope of HRM
The scope of Human Resource Management refers to all the activities that come under the banner of Human Resource Management. These activities are as follows –
- Human resources planning: - Human resource planning or Human Resource Planning refers to a process by which the company to identify the number of jobs vacant, whether the company has excess staff or shortage of staff and to deal with this excess or shortage.
- Job analysis design: - Another important area of Human Resource Management is job analysis. Job analysis gives a detailed explanation about each and every job in the company.
- Recruitment and selection: - Based on information collected from job analysis the company prepares advertisements and publishes them in the newspapers. This is recruitment. A number of applications are received after the advertisement is published, interviews are conducted and the right employee is selected thus recruitment and selection are yet another important area of Human Resource Management.
- Orientation and induction: - Once the employees have been selected an induction or orientation program is conducted. This is another important area of Human Resource Management. The employees are informed about the background of the company, explain about the organizational culture and values and work ethics and introduce to the other employees.
- Training and development: - Every employee goes under training program which helps him to put up a better performance on the job. Training program is also conducted for existing staff that have a lot of experience. This is called refresher training. Training and development is one area where the company spends a huge amount.
- Performance appraisal: - Once the employee has put in around 1 year of service, performance appraisal is conducted that is the Human Resource department checks the performance of the employee. Based on these appraisal future promotions, incentives, increments in salary are decided.
- Compensation planning and remuneration: - There are various rules regarding compensation and other benefits. It is the job of the Human Resource department to look into remuneration and compensation planning.
- Motivation, welfare, health and safety: - Motivation becomes important to sustain the number of employees in the company. It is the job of the Human Resource department to look into the different methods of motivation. Apart from this certain health and safety regulations have to be followed for the benefits of the employees. This is also handled by the HR department.
- Industrial relations: - Another important area of Human Resource Management is maintaining co-ordinal relations with the union members. This will help the organization to prevent strikes lockouts and ensure smooth working in the company.
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